Expertise
- CULTURAL & CREATIVE INDUSTRIES
Industries
- Museum
Project
formules initiated a research activity on the topic of "digital maturity" as part of its collaboration with the Digital Library Institute of the Italian Ministry of Culture (July 2021 – April 2023). During this period, it provided specialized consultancy to support the Ministry in identifying business models for the digitization of public cultural heritage and in drafting two guidelines for the National Plan for the Digitization of Cultural Heritage (Linee guida per la classificazione di prodotti e servizi digitali, processi e modelli di gestione” and “Introduzione alla metodologia per la valutazione della maturità digitale degli istituti culturali”). The accompanying research highlighted the need to develop a practical, immediately usable tool for cultural institutions. This tool aims to help institutions evaluate their level of digital maturity and guide them through their development processes.
Tool
formules has designed a proprietary digital maturity self-assessment tool specifically for cultural institutions, available online in three languages (Italian, English, Spanish). This diagnostic and descriptive tool supports responding institutions in evaluating their digital capabilities, categorized into five thematic areas: Strategy, Services, Technologies, People, Processes. These areas align with the structure of major international models designed for the cultural sector and the key concepts outlined in the National Plan for Digitization (Piano Nazionale di Digitalizzazione).
Survey
The model is structured as a questionnaire consisting of 30 closed-ended questions, preceded by a section on demographic information. Upon completion, the answers allow the institution to be assigned a digital maturity level (Emerging, Operational, Innovator) along with a corresponding personalized recommendation.
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